Chief Administrative Office (CAO)

Enterprise Functions

Enterprise Talent Program

Explore your future as a leader within the Enterprise Talent. For 12 months, the Enterprise Talent programs prepares associates for careers within our Chief Adminstrative Offices, Corporate Risk, and Enterprise Finance functions, using a combination of on the job experience, classroom and web-based training, professional development and peer interaction. You will develop a wide range of practical and technical job skills, further developing leadership and communication skills, and developing a broad professional network within the company.

The Chief Administrative Office brings together enterprise functions that work together to promote and protect the Wells Fargo culture and brand, and support team members. Together, these groups:

  • Drive the customer experience through insights, marketing programs, and brand strategies
  • Grow the company’s brand value
  • Rebuild trust with all stakeholders and enhance the company’s reputation
  • Drive engagement through a consistent and compelling team member experience
  • Cultivate and evolve company culture

During the program year, you will be placed in one of the following Chief Administrative Office functions:

  • Corporate Responsibility & Community Relations: operates as the link between the company, stakeholders, and the communities we serve. Community Relations, Environmental Affairs, Community Reinvestment Act (CRA) Risk Management, Enterprise Diversity and Inclusion and Strategic Philanthropy.
  • Data Management & Insights: manages data as an asset for the organization by developing data architecture, strategy, and policy to enable insights that guide customer strategies and navigate the evolving regulatory environment. The team includes:
    • Enterprise Data & Analytics (EDA): which focuses on leveraging data as a strategic asset across Wells Fargo to generate insights, anticipate needs, and create compelling, integrated customer experiences.
    • Risk & Regulatory Data Program Office: which partners with EDA, Corporate Risk, Corporate Finance, Technology, and other business groups to develop and execute an integrated regulatory data roadmap for Wells Fargo.
  • Human Resources: develops and implements people strategies to support Wells Fargo’s business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, HR consulting, talent management, learning and development, and recruiting.
  • Marketing: leads the development of integrated, customer-centric marketing strategies and programs for the Wells Fargo brand and 90 plus businesses, to drive deeper customer engagement and relationships, and enhanced revenues.
  • Stakeholder Relations: rings together teams responsible for engaging with the company’s critical stakeholders. Responsible for monitoring the current environment and developing comprehensive stakeholder strategies across various influencer groups, the team includes:
    • Corporate Communications: which manages internal, external, and executive communications for Wells Fargo.
    • Government Relations & Public Policy (GRPP): which leads the company’s engagement with policy makers and leaders at the federal, state, and local levels on public policy and regulatory matters that affect our ability to conduct business and serve customers.
    • Investor Relations: which manages the company’s interaction with the investment community. Working in close partnership with Corporate Finance, this team develops an accurate portrayal of the company’s performance and prospects for current and potential investors, handles shareholder and analyst inquiries, and creates investor materials, presentations, and earnings releases.

Learn more about the groups within Chief Administrative Office

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.
During the program year, you will be placed in one of the following Corporate Risk functions:

  • Conduct Management Office: is responsible for ensuring that all Wells Fargo team members are working according to our Vision & Values, that team members and customers are protected, and that we value listening when team members believe the company falls short of our goal of operating with integrity.
  • Corporate Credit & Market Risk: is responsible for independently overseeing the management of credit risk exposures (including monitoring and reporting on aggregate credit exposures across groups, legal entities, geographies, and jurisdictions) and the quality of credit risk management practices across the company.
  • Corporate Enterprise Risk Group (CERG): is responsible for independently overseeing a broad collection of activities and risk types. CERG's principal focus, however, is overseeing the management of four key risk types: liquidity risk, strategic risk, emerging risk, and cross-functional risk.
  • Corporate Risk Program Office (CRPO): effectively responds to regulatory requirements and concerns; supports the development, enhancement, implementation, and ongoing maintenance of foundational risk documents; and maintains the corporate policy program. The CRPO drives foundational work within Corporate Risk and is a central support function for risk leaders.
  • Enterprise Information Security (EIS): is to provide Wells Fargo with world-leading cyber security risk management.
  • Group Risk Organizations: Group risk organizations are led by group risk officers (GROs). With teams consisting of cross-functional risk professionals, the group risk organizations manage all of the key risk types faced by their group and establish integrated policies, procedures, and processes to effectively manage risk and report on aggregated risk for the group.
  • Operational Risk and Compliance: manages second-line-of-defense risk activities across Enterprise financial crimes risk, model risk, operational risk, regulatory compliance risk, and technology risk. The team is focused on building an operational risk organization with consistency and simplification across these risk areas, ensuring strong communication and coordination among the three lines of defense. Operational Risk and Compliance includes the following teams:
    • Corporate Business Initiative and Operations
    • Corporate Model Risk
    • Corporate Staff Groups Risk Management
    • Financial Crimes Risk Management
    • Operational Risk
    • Operational Risk Framework Development and Implementation
    • Regulatory Compliance Risk Management
    • Testing & Validation Center of Excellence

Learn more about the groups within Corporate Risk

Enterprise Finance & Information Technology plans, tracks, analyzes and reports financial results, including special projects such as Compass; manages the company’s balance sheet, including funding, capital and investments; oversees internal real estate needs; drives acquisitions; is responsible for financial controls; leads corporate strategy; and works to deliver simple, safe and sound, innovative, and integrated technology products, services, and enterprise governance for our customers, business partners, and team members.
During your program year you will have the opportunity to complete three 4-month rotation assignments in the following Finance businesses:

  • Business Finance: oversees the creation of finance strategy and business support for the lines of business by directing and managing the line of business finance support functions including: Community Bank; Consumer Lending Group; Payments, Virtual Solutions, and Innovation; Wealth & Investment Management; and Wholesale.
  • Controller’s Division: delivers subject matter expertise, counsel, governance, and oversight for all Wells Fargo controllership activities to the business units and staff groups. The division includes the following functional areas: Accounting Business Unit Support, Accounting Operations, Accounting Policy, Enterprise Controls & Oversight, Enterprise Financial Reporting, Supply Chain Management, and Corporate Tax.
  • Corporate Development: directs all acquisition activities for the company, including mergers, acquisitions, divestitures, strategic investments, and joint ventures. They coordinate with multiple lines of business, partner groups, and senior management for the planning, execution and integration of transactions. With a commitment to an objective, metric-based approach to acquisitions and divestitures, the team provides analysis on potential acquisitions and divestitures as well as existing businesses to help us think strategically about areas for growth and shrinkage.
  • Enterprise Finance: is responsible for the development and management of the Finance Centers of Excellence (COEs), including: Balance Sheet Forecasting, Expense Forecasting, Fee Income Forecasting, Finance Application Support & Strategy, Reporting & Analytics, Investment Optimization, and Cost Allocation, as well as Functional Finance Support, and Enterprise Financial Planning & Analysis.
  • Treasury: seeks to ensure Wells Fargo always maintains sufficient capital and liquidity resources to support growth in the Company's businesses, while also ensuring a satisfactory financial cushion exists to protect against unforeseen stresses in the economic environment or the Company's operations. We also provide regulators, senior leaders, and the Board of Directors with key information to support risk management, financial performance management, and strategic planning.

Learn more about the groups within Enterprise Finance


Over the duration of the program you can expect the following:

  • On-the-job experience: Working as part of a high-performing team in your business group is how you will gain in-depth experience as a program associate. You will begin to build your analytical skills by completing data analytics, monitoring risk exposures, analyzing financial market trends, designing status reports and executing key messaging to internal and external stakeholders
  • Professional Support: You will be matched with a mentor or coach, available to answer your questions, help you through challenging situations, and give you feedback throughout the course of the program
  • Professional Development: Over the course of the program you will get professional training to help build on your current skills
  • Organization networking activities: We promote community involvement and networking with other associates

Your next step

After successfully completing the program, you will be placed into a permanent role within your identified group in the Chief Administrative Office

Available locations

CAO: Charlotte, NC; Des Moines, IA; Minneapolis, MN; San Francisco, CA

Corporate Risk: Charlotte, NC; San Francisco, CA

Enterprise Finance: Charlotte, NC; Des Moines, IA; Minneapolis, MN; San Francisco, CA; St. Louis, MO


Required qualifications
  • At least three months of professional experience through internships, part- or full-time work, or demonstrated leadership experience in a community setting
  • Proven competency and comfort with written and oral communication
  • Demonstrated ability to organize tasks, manage time, and establish priorities and deadlines
  • Intermediate PC and Microsoft Office applications experience (Word, Excel, PowerPoint, Outlook)
  • Demonstrated experience successfully collaborating with others in a change driven environment
Desired qualifications
  • Undergraduate program candidate with a targeted graduation date of December 2017 — June, 2018
  • Proven completion of coursework in Human Resources, Communications, Marketing, Government, and/or Community Relations

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